Privacy statement

**GENERAL TERMS AND CONDITIONS – TULPENHOEVE B.V.**

Version: 25-02-2026

Article 1 - Identity of the landlord

Tulpenhoeve B.V., established in Bunschoten-Spakenburg, with its office at Fokjesweg 20, registered with the Chamber of Commerce under number 32135898, VAT number NL819481403B01. Contact: info@tulpenhoeve.nl | [phone] | Website: www.tulpenhoeve.nl

Article 2 - Definitions

1. Landlord: Tulpenhoeve B.V.
2. Tenant: the natural person or legal entity that makes a reservation.
3. Main booker: the tenant who makes the reservation and is responsible for all fellow guests.
4. Fellow guests: persons staying in the accommodation or having access to the premises with the tenant.
5. Accommodation: the holiday home including inventory and (related) facilities, terrace/garden and grounds, if applicable.
6. Agreement: the (landlord-confirmed) reservation.
7. Platform: a third party through which bookings can be made, such as Airbnb and Booking.com.

Article 3 - Applicability

1. These terms and conditions apply to all offers, reservations, and agreements regarding the rental of the accommodation.
2. Deviations are only valid if confirmed in writing by the landlord.
3. When booking via a platform, additional terms and conditions of that platform may also apply. In case of conflict, these terms and conditions take precedence over the platform's terms.

Article 4 - Conclusion of Agreement

1. A reservation is final after written or digital confirmation by the landlord (or via the platform).
2. The landlord reserves the right to refuse or cancel a reservation if there are reasonable grounds for doing so (e.g., incorrect data, previous infractions, or suspicions of improper use).
3. The main booker is jointly and severally liable for all obligations under the agreement, also on behalf of fellow guests.

Article 5 - Payment

1. A deposit of 35% of the rental amount is due upon reservation.
2. The remaining amount must be paid no later than 28 days before arrival.
3. For reservations made within 28 days before arrival, full payment is due immediately.
4. If payment is not made on time, the landlord is entitled to terminate the agreement and cancel the reservation, without prejudice to the right to charge cancellation fees in accordance with Article 10.

Article 6 - Security Deposit

1. The landlord requires a security deposit of €300 per stay.
2. The deposit will be refunded within 7 days after departure, provided no damage, infractions, or additional costs are identified.
3. The landlord may deduct damage, extra cleaning, inventory replacement, key loss, and other costs from the security deposit.
4. If it becomes apparent that the deposit is insufficient to cover the full extent of any damage, we reserve the right to hold you liable for the remaining amount.

Article 7 - Arrival, Departure, and Key Safe

1. Check-in starts at 4:00 p.m.; check-out is no later than 10:00 a.m.
2. Access is via a key safe. The tenant is responsible for the careful use of keys and access codes.
3. Misuse, loss, or failure to return keys on time may result in costs (e.g., locksmith services/replacement), which are entirely at the expense of the tenant.

Article 8 - Use of the Accommodation (House Rules)

1. The accommodation is intended exclusively for recreational stays.
2. Tulpenhoeve is designed for guests who appreciate peace, nature, and quality.
3. Maximum occupancy: 2 persons per unit (baby cot upon request).
4. It is prohibited for the tenant to cause nuisance to other residents of neighboring (holiday) homes through music or noise.
5. Subletting, reselling, and/or assignment are not permitted.
6. Illegal downloading, uploading, or streaming is forbidden.
7. Pets are not allowed.
8. Smoking is prohibited inside the accommodation.
9. Quiet hours apply from 10:00 p.m. to 7:00 a.m.
10. Parties, gatherings, and events are not permitted.
11. It is prohibited for the tenant to cause nuisance to other residents of neighboring (holiday) homes through music or noise.
12. Waste must be separated according to instructions (e.g., organic waste/glass/residual).
13. Moving furniture, making modifications, and using (open) fire or BBQ without permission are not allowed.

Article 9 - Termination and Cancellation for Infractions

1. In case of violation of house rules, exceeding occupancy, causing nuisance, or (suspected) improper use, the landlord is entitled to terminate/cancel the agreement immediately, and the tenant must leave the accommodation promptly.
2. In such cases, there is no right to a refund, and additional costs (damage, extra cleaning, security) may be charged.

Article 10 - Cancellation by the Tenant (Direct Bookings)

Flexible Rate:
• Free cancellation up to 45 days before arrival.
• 50% due from 45 days before arrival.
• 75% due from 30 days before arrival.
• 100% due within the last 14 days before arrival.

Advantage Rate (Non-Refundable):
• 100% of the rental amount is due upon cancellation.

Cancellations must be made digitally by email to: For platform bookings, the cancellation rules of the platform apply.

Article 11 - Cancellation by the Landlord

1. The landlord may cancel in case of force majeure or unforeseen circumstances.
2. In such cases, already paid amounts will be refunded (for direct bookings).
3. Further liability of the landlord is excluded.

Article 12 - Sauna and Additional Facilities (Optional)

1. If the wood-fired sauna is booked additionally, a surcharge of €85 per booking (including the first bundle of wood) applies, unless otherwise agreed.
2. The use of the sauna and other facilities is at the tenant's own risk.
3. The tenant is responsible for correct and safe use in accordance with the provided instructions.
4. Damage or costs resulting from incorrect or negligent use will be recovered from the tenant.

Article 13 - Liability

1. The tenant (and other users) are fully and jointly liable during the rental period for all damage caused to the house, inventory, and all items belonging to the rented object or plot, unless the tenant can prove that the damage is not their fault. We therefore recommend that you inspect the inventory thoroughly for defects upon arrival in the holiday home. If you notice any damage or defects, please report them to us immediately.
2. The landlord is not liable for loss, theft, damage to property, or personal injury during the stay, unless there is intent or gross negligence on the part of the landlord.
3. The landlord does not accept liability for construction activities on access roads, main roads, etc., in the vicinity of the rented holiday home.
4. The landlord does not accept liability for the failure or malfunction of technical equipment, utilities, or the non-functioning or partial non-functioning of the internet.
5. To the extent that the landlord is liable for any reason whatsoever, this liability is limited to direct damage and a maximum of the rental amount, insofar as the law permits.
6. The landlord is not liable for indirect damage, consequential damage, lost profits, missed savings, business stagnation, or immaterial damage.
7. Disruptions in Wi-Fi/internet, utilities, and services provided by third parties do not entitle to a refund or compensation, unless mandatory law provides otherwise.

Article 14 - Complaints

1. Complaints must be reported to the landlord as soon as possible, within 24 hours of discovery at the latest.
2. The landlord will have the opportunity to resolve the issue.
3. If a complaint is not reported on time, the right to compensation is forfeited insofar as the law permits.

Article 15 - Departure/Leaving the Accommodation

The holiday home must be left in the following manner:
• No food items should be left in the (refrigerator) cabinets.
• Please bring garden cushions inside (if available).
• Report any breakage and/or damage to the landlord.
• Close all windows and doors.
• Empty the dishwasher or start it upon departure.
• Leave all plugs of equipment and/or lamps in the sockets.
• It is not permitted to change the television settings.
• Do not let pets (if permission has been granted) sleep on the couches or beds.

The end cleaning cost that is charged to you covers normal cleaning expenses. If during the rental period, the rental object becomes so contaminated that additional cleaning costs are necessary, these will be deducted from the security deposit.

Article 16 - CCTV Surveillance

1. There is CCTV surveillance on the exterior of the accommodation (entrance/premises) for the protection of property and safety.
2. Cameras are not aimed at private or indoor spaces.
3. Footage is only used in case of incidents, damage, violation of terms, or security issues and is processed in accordance with the GDPR.
4. Further information can be found in the privacy statement.

Article 17 - Tourist Tax

The municipality of Bunschoten-Spakenburg currently does not levy a tourist tax. If this changes, it will be stated separately and charged accordingly.

Article 18 - Force Majeure

In the event of force majeure, whether permanent or temporary, the landlord is entitled to terminate or temporarily suspend the agreement in whole or in part without the tenant being entitled to performance and/or compensation for damage. Force majeure includes, but is not limited to: war danger, war, rebellion, riots, strikes, boycotts, disruptions in traffic or transport, government measures, scarcity of raw materials, natural disasters, and any other circumstances beyond the landlord's control, making full or partial performance of the agreement reasonably impossible.

Article 19 - Right of Withdrawal

The statutory right of withdrawal does not apply to agreements concluded between the landlord and the tenant.

Article 20 - Applicable Law and Disputes

1. Dutch law applies to the agreement.
2. Disputes are subject to the competent court in the district where the landlord is established, unless mandatory law provides otherwise.

Article 21 - Final Provision

1. If a provision proves to be invalid or annulable, the remaining provisions remain in full force.
2. The landlord is entitled to unilaterally amend these general terms and conditions if there is a compelling reason to do so, such as changes in legislation or changes necessary for the proper performance of the agreement. Amended general terms and conditions only apply to future agreements. If a change affects an existing agreement, the landlord will inform the tenant accordingly. In that case, the tenant has the right to cancel the agreement free of charge.